Celebrating the women of Morukuru – Meet Head of Housekeeping Rose Mlambo

August is Women's Month in South Africa and we are celebrating the women of Morukuru Family by getting to know some of them a little better. Rose Mlambo is head of housekeeping at Morukuru Family Madikwe, and we managed to squeeze into her busy daily schedule of keeping the lodges in tip-top shape and chat with her.

You have achieved long service at Morukuru Family Madikwe  - with ten years under your belt. Can you tell us how you started out and how you worked your way up to the position of Head of Housekeeping?   From the very beginning, I have always been a very hardworking person. With ten years of being one of the dedicated housekeepers, I have been on a journey of learning and understanding the job.  I have always done my best, even if the road was not easy because I love and respect my managers and colleagues. I’m proud to say that I have succeeded at Morukuru Family Madikwe.

Keeping the lodges in perfect order is not an easy task. How do you plan your work schedule to get everything done before guests arrive? Being able to manage time and a set schedule properly is a key skill I have. I complete all cleanings in time. I also believe in teamwork because I know working together facilitates idea generation and boosts employee morale and motivation.

Tell us about other women in your life who have supported you? My mom and my managers, Esmaralda & Anne-Marie. They have always backed me in this position. They never doubted me and always believed in me.

What is the most important lesson your mother taught you? Respect and love and always believe in myself and be humble.

You live and work in a game reserve - do you have a favourite wild animal?  Most definitely the lioness!

Your husband, Shimmy, is one of the trackers here at Morukuru Family. Does he share exciting stories of what he saw on the game vehicle?  Yes, he tells me about his game drives. That makes me happy because I can see he really enjoys and loves his job.

When you are not at work - how do you spend your time?  I’m a homebody at heart and love to hang out with my family.

What do you love most about being part of the Morukuru Family?  Morukuru Family looks after their employees. Our employers know exactly how to take care of their staff.

Do you have a hidden talent? I not only have excellent knowledge of cleaning procedures and materials, but I am also reliable, well organised, a good communicator and able to learn from constructive criticism. I believe these are my hidden talents and why I am in the position of Head of Housekeeping.

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